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Principals

Associates

Just the Facts

SHELLEY CHURCHLL

Who are we?

Ms. Churchill is a change management consultant with extensive experience leading and facilitating organizational change initiatives. Client work includes strategic and tactical roles across multiple industry, government, and military change initiatives. For 15 years, Shelley has managed businesses, effectively led projects and teams, facilitated work groups, and formalized strong client relationships at all levels.

But who are we really?

Shelley has a simple philosophy: you get up every morning and do what needs to be done. You fulfill the obligation to give back, whatever that means to you. You live a good life, and are a good person, because you are always going to touch somebody’s life.

It’s the philosophy that has led Shelley and her husband to adopt two children from China and one dog from West Virginia, and it’s the philosophy that makes her an exceptional leader. She is energized by project based work that involves a group of people steadily achieving milestones under a leader that can, as she says, "bring out the genius of the group." Her ready laughter and ability to be extraordinarily engaged in whatever she is doing - whether it’s organizational change management, child management, or anything in-between – make Shelley uniquely empathetic and effective, whether as facilitator, leader, coach, change agent, or simple communicator.

Her three current, long term goals speak to her commitment to her work, her love of her family, and her internal drive. Goal #1: To champion the importance of integrating organizational change management into the internal culture of more organizations. Goal #2: To watch and enjoy her children growing up. Goal #3: To run a half marathon. You live a good life.

 

MALISA HALEY

Who are we?

Ms. Haley has more than ten years of consulting experience in business process analysis and development, communications and change management, training design, development and delivery, process improvement, and performance measurement, including 6 years of project management experience.

But who are we really?

Malisa has a reputation for being the one who can keep all the balls in the air. She’s not always so sure, but she does strive to gracious, hard working, prepared, and adding value to all that she does. And she does a lot! Complimented on and admired by colleagues for the quality of her work, Malisa thrives on finding solutions. Whether alone or on a team, when she is faced with a problem that appears to have no solution, Malisa is energized by "going past the wall" and finding a key that unlocks the puzzle. She takes particular pride in creating new tools – starting from nothing, a blank screen – to presenting a demo of a real tool to a client. In Malisa’s words, "That’s fabulous."

Equally fabulous, is watching her two children grow into "their own little people" who keep her on her toes, and grounded in her desire to be there for what’s important to them.

There are a lot of balls in the air, and so far, she’s juggling it all.

 

RACHELLE JAYNER

Who are we?

Ms. Jayner is a human resources professional and management consultant with over 15 years of experience in both private- and public-sector organizations. Her HR experience includes establishing a formal HR function for a $9 million, 50-employee consulting company. She has extensive experience in HR process improvement and change strategy, including organizational change management, strategic communications, project and people management, and client relationship management.

But who are we really?

As someone who enjoys all kinds of crafting, Rachelle understands and appreciates the importance of the process. Whether it’s designing and sewing that terrifically clever Halloween costume, or evaluating and enhancing a new performance management system to support pay-for-performance at a Federal Agency, Rachelle values work that is accomplishment driven. She thrives on having a goal, defining the steps, completing the process, and seeing the results.

Long term, her goals involve running her own show. She admires those who take the leap and shape a business around their goals and values. And with a growing awareness of her talents and abilities that started while she was getting her MBA, Rachelle would some day like be at the helm of a business driven by what makes her happy, and what she thinks would be useful to others. Stay tuned!

 

STEFANIE LANGSAM

Who are we?

Ms. Langsam has over 18 years of broad-based management and leadership experience in both administrative and operations environments, with a focus in customer relationship management (CRM) and expertise in contact center and help desk operations and management, including the design and implementation of integrated voice response applications.

But who are we really?

Making Something Better

Stefanie takes her work ethic and inspiration from her grandmother, a working mother long before it was fashionable, who retired at the age of 83 because she had difficulty standing for long hours but thought it was inappropriate to do her job, selling hosiery, from a stool. Convinced that working and being involved kept her grandmother young and engaged, Stefanie applies a similar energy and commitment to her work – and to having fun.

Always aiming for a healthy balance between work and fun, Stefanie likes knowing that she has been part of making something better. Whether by volunteering at her daughter’s school, or serving on the Board of a local homeless shelter, or developing and delivering a world class CRM project, she enjoys having an impact. At her core, she is a collaborator, constantly challenged and impressed by intelligent people, and convinced that solid Team Work yields best results. Stefanie’s experience, expertise, and demeanor result in a leader who listens, who integrates viewpoints, who sees the goal and finds the best path to it. And as a leader, or friend, or colleague, her keen focus on people – making sure needs are met, voices are heard, questions are answered – makes her input sought after and valued.

She swears her dream is to retire and live on a ski mountain. The ski mountain part is very likely – but retire? Not so much.

 

KATHI MENDA

Who are we?

Dr. Menda has over 20 years of experience as both an internal corporate consultant and an independent consultant, partnering with clients to address people/process issues, improve communications, structure strategic planning processes, design IT governance structures, and develop strategic technology adoption processes and executive forums.

But who are we really?

Kathi thrives on a good "TO DO" list. The more she has on it, the more productive she becomes! Starting her career as a University Professor with a PhD in English, and then going on to receive an MBA, Kathi maintains a lifelong commitment to learning, to sharing knowledge and to guiding others as they explore new ideas. Her positive outlook, engaging enthusiasm, and extraordinary communications skills have led Kathi to frequently serve as a "translator" between the business and technology functions, ensuring the establishment of highly effective teams that are aligned with newly designed organizations.

While she is energized by projects that require her to design effective solutions for a variety of business issues and client needs, Kathi values the role of independent consultant because it gives her the ability to "do it a little bit more on her terms." She enjoys the opportunity to share the far-reaching lessons she has learned throughout her career and to add her unique insight and skills to designing effective solutions. Her resume reflects her wide variety of interests and talents.

Eclectic in her spare time as well, Kathi does pro bono work for education related groups, likes to cook, is trying to train her dog, and enjoys spending time with her husband going anywhere "from Europe to the Mall, antique stores to discount markets, and museums to an alley bar." Plenty to do, always.

 

WENDY MYERS

Who are we?

In addition to being a member of the Virginia State Bar who holds an M.A. in Law and International Affairs, Ms. Myers has over ten years of experience providing organizational development, change management, communications, and human capital consulting services to management teams and organizations. She has particular expertise in performance management, competency development, learning and development, and workforce planning, along with significant project management experience.

But who are we really?

As a dedicated recreational runner, Wendy knows the value of putting in the work up front, and the rewards of a job well done. Whether she is partnering with senior management in creating solutions for business operations, working with a team to develop structured organizational effectiveness initiatives, or running a half marathon, Wendy prepares with focus, and performs with finesse. She likes to see things through to the end.

Energized and motivated by work and her family, Wendy strives for the fine balance between the two, while knowing they are inevitably intermingled. When she is training for a specific race, she runs over 20 miles a week, and uses that time to think about work, finding the change in her environment provides her with a different perspective and a sense of clarity. And as the mother of a young daughter, Wendy is constantly reminded of the wonder of unlimited curiosity, and the importance of having someone who will listen, really listen.

 

TRISH O'MALLEY

Who are we?

Ms. O’Malley has an MBA and a Master’s Certificate in Project Management, combined with nearly 10 years of experience in process design, analysis and improvement, and resource management and training.

But who are we really?

Trish takes the power of balance very seriously. Both in her professional life and her life at home, it’s the goal. Striving for a balance among the things that are important to her – her work, her family, her health – is energizing for Trish. And her biggest challenge in keeping that equanimity? Wanting to do everything at 100%.

At work, Trish concentrates on prioritizing objectives and managing relationships – with clients, and with team members. Determined to always deliver her A game, Trish brings a style that is easy going and approachable and a work ethic that is focused and enthusiastic to everything she does. She is at her best, whether with colleagues, family, or friends, when she is helping the people around her accomplish their goals and get through what they need to get through.

And of the challenges of keeping things on steady ground at home? Trish is satisfied to know that, if nothing else, her husband and two sons will always provide a balanced foursome for golf.

 

TOYA THOMPSON TUCKER

Who are we?

Ms. Thompson Tucker is an experienced risk management and waste, fraud, abuse consultant who works with both public sector and commercial clients to mitigate regulatory, financial, and reputational risks. Specific expertise in business risk mitigation consulting in the areas of: strategy, risk identification and prioritization, investigation, business process analysis and redesign, change management.

But who are we really?

Toya credits her Dad, who came from exceptionally humble beginnings and still managed to be both smart and cool, for making her generally fearless, and convinced that anything is possible. As she says, "You get an incredible amount of true grit that will sustain you in any world, from having to hustle to pay the bills." It is this same background that makes Toya comfortable in almost any setting, adept at talking with people and skilled at working as part of a team.

Toya is passionate about the empowerment of women, and particularly women in business, an area she feels is underserved. While at Deloitte, she was a Regional Champion for the Women’s Initiative, teaching women how to hone skills that can be used in business, how to network, and how to leverage their strengths.

The energy and passion Toya brings to her work as a consultant are also the driving force behind her desire to own and operate a small business of her own. And from there, she’d like to build a philanthropic avenue to give back, create a scholarship related to educating women in business, endow a business school…….anything is possible.

 

JOY QUINN

Who are we?

Ms. Quinn is a versatile, analytical, action oriented, and results driven management consultant with 12-years experience in organization, process, and technology transformation, strategy, and project management.

But who are we really?

Seek to Reveal the Opportunity in the Challenge

Joy starts each day with a "make it happen" attitude. Personally and professionally, obstacles aren’t really an issue. She takes great pleasure in working over, under, and around hurdles in creative ways, and credits her dad for teaching her the power of seeking to reveal the opportunity in the challenge. With a commitment to high standards and no short-cuts, above all else, Joy strives to always be fair, stay positive, and maintain forward momentum.

It’s no surprise that this outlook has led Joy to great success in making change happen in all kinds of situations. By building the right relationships, leading by example and rolling up her sleeves, she has earned a reputation as an enthusiastic and focused professional who doesn’t take no for an answer, and gets things done.

Beyond her passion for work and a job well done, Joy is an accomplished musician who plays with a local orchestra, a soccer player, cyclist, skier, and traveler. She also remains very active with the Wharton School of Business. Even on vacation, she takes pleasure in getting up early and getting something accomplished – and then sitting back to enjoy the rest of the day.

Joy has been quoted as saying "I don’t want to live an ordinary life." That doesn’t seem to be a problem.